FAQ
Never been to therapy before? Or haven't been for a while?
All good. We'll start right where you are.
Not sure what to say?
Then we'll sit together in that uncertainty until something emerges. There's no prescribed way to do this work. Something nearly always surfaces when we give it time. And if you prefer more direction, simply say so—we know the questions to ask.
How do you know if you have trauma?
Trauma can happen at any time in life. Sometimes, we use tools like the Adverse Childhood Experiences questionnaire to help people recognize it. Trauma is a widespread issue caused by events that are emotionally painful or life-threatening, affecting a person's mental, physical, social, emotional, and spiritual health. Examples of traumatic experiences include:
Physical, sexual, or emotional abuse
Neglect in childhood
Living with family members who struggle with mental health or addiction
Sudden loss or separation from loved ones
Poverty
Racism, discrimination, and oppression
Community violence, war, or terrorism
Trauma can affect anyone but can be especially harmful to children, as it impacts their developing brains long-term.
What types of therapy do you offer?
We provide psychotherapy for individuals, couples, support for parents, ketamine assisted psychotherapy and group therapy. We provide therapy for teenagers and adults.
Can I use my insurance?
We're out-of-network. We'll provide you with a superbill—most folks with OON benefits see 50-100% reimbursement. Every plan is different so if you have any like specific questions, you should reach out to your insurance plan for details on how to do it.
What are your rates?
Sessions are organized into tiers that reflect clinician experience level and session time, so you can find the fit that works for your schedule and budget. Each clinican allocates space for the levels so if you’re interested just reach out and let us know where you land.
Ground Level
45 min — $550 | 60 min — $700
Tree Level
45 min — $400 | 60 min — $550
Mountain Level
45 min — $200 | 60 min — $300
Sky Level
45 min — $100 | 60 min — $200
River Level (Clinical Graduate Interns)
45 min — $50 | 60 min — $75
What is a sliding scale, and why is it important?
Two people can have the same income and still be in very different financial positions — one might be carrying medical debt, supporting family members, or paying off loans; another might have savings, no dependents, or help from a partner. Income alone doesn't tell you what someone can actually put toward care.
A sliding scale accounts for that. You and your therapist have a direct, private conversation about what you can realistically afford — not a form, not a formula, just an honest exchange between two people. You know your finances better than we do; we're simply asking you to represent them accurately, and we'll set a rate that fits.
That's really the whole idea: the price should match your actual situation, not a guess based on your job title or a one-size formula.
If cost is a barrier at any level and you're looking for no-cost options, New York has several Federally Qualified Health Centers — you can reach NYC Well to be connected.
How does online therapy work in New York?
We use a HIPAA-compliant video platform. You can connect from anywhere in New York State—your home, your office, any private space that feels right.
Do I have to have a diagnosis?
No. You don't need official papers to deserve support.
How long does this take?
Depends on what you're working through. Some people come for a few months. Others stay for years. You decide when it's right.
Are you LGBTQ+ friendly? What is your experience with cultures & identities?
We work with plenty of queer and trans folks. We bring particular understanding to working with LGBTQ+, Latine, immigrant, and BIPOC communities—these are our people, and we know these paths.
Do you work with polyamorous people?
Yes. Polyam, ENM, relationship anarchy—whatever structure works for you. We're not bound to monogamy as the only legitimate way.
What if I'm not sure this is for me?
Reach out anyway. We'll talk it through. No pressure. Sometimes you just need to test the waters first.
How do I start?
Use the contact form. Tell us a bit about what you're seeking. Or simply write: "I think I'm ready."
That's all it takes.